The Challenge: The “Build vs. Buy” Bottleneck
Like many enterprise-level organizations, Best Choice Roofing (BCR) initially attempted to build its own internal sales application. For eighteen months, they maintained a proprietary tech stack. However, managing software for a workforce of 1,200 sales reps across thirty states created a significant operational bottleneck.
CEO Bryce Barnett recognized that true scalability required more than a part-time internal developer. To drive performance, they needed advanced features—specifically gamification and psychological profiling—that would take decades to develop in-house
